FAQs - Noor-e-Zeenat Beauty & Jewels
Q1: Delivery kitne din me hoti hai?
A: Karachi me 2-4 din, baqi cities me 3-5 working days.
Q2: Delivery charges kitne hain?
A: Flat Rs.99 all over Pakistan. Rs.3000 se upar Free Delivery.
Q3: Kya Cash on Delivery available hai?
A: Ji han, pooray Pakistan me COD available hai.
Q4: Return / Exchange policy kya hai?
A: Hamari NO RETURN / NO EXCHANGE policy hai due to hygiene reasons. Sirf damaged / wrong item 24 hours me unboxing video ke sath exchange hoga. Bags ka bhi No Return hai.
Q5: Order kaise track karun?
A: Order ship hone ke baad aapko tracking number Email/WhatsApp pe mil jayega. Aap courier ki website pe daal ke track kar sakte hain.
Q6: Perfume original hain?
A: Ji han, 100% long-lasting impressions hain.
Q7: Jewellery ka color kharab hota hai?
A: Nahi, agar paani aur perfume se bacha ke rakhen to color long time chalta hai.
Q8: Order kaise cancel karun?
A: Agar order ship nahi hua to WhatsApp pe rabta karke cancel kar sakte hain.
Q9: Contact kaise karun?
A: WhatsApp: 03XX-XXXXXXX (apna number likh do)
Email: noor.e.zeenat.store@gmail.com
Thank you for shopping with Noor-e-Zeenat!